FlexxGym.ca Privacy Policy  

At Flexx Gym, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or sign up for a membership.

1. Information We Collect
We may collect the following types of personal information:
  • Contact Information: Name, phone number, email address, and mailing address
  • Membership Details: Membership type, payment information, and start date
  • Billing Information: Credit/debit card details and payment history
  • Usage Information: How you interact with our website, including IP addresses, browser types, and page views (through cookies and similar technologies)
  • Emergency Contact Information: Name and phone number of an emergency contact
  • Other Voluntary Information: Any information you provide voluntarily, such as special requests or feedback

2. How We Use Your Information
We use the information we collect to:
  • Manage your membership and process payments
  • Respond to inquiries and provide customer support
  • Improve our website’s performance and user experience
  • Notify you about updates, promotions, or important information regarding your membership
  • Ensure the safety and security of our members and facility

3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share information:
  • With service providers who help us operate our website, marketing/advertising, process payments, or manage memberships
  • When required by law to comply with legal obligations, such as a court order or government request
  • In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure payment processing, and restricted access to sensitive information.

5. Your Rights
You have the right to:
  • Access, update, or delete your personal information
  • Withdraw consent for us to process your data (this may impact your membership)
  • Opt-out of marketing communications by following the instructions in our emails
  • To exercise these rights, please contact us at flexxhanovergym@hotmail.com.

6. Cookies
Our website uses cookies to enhance your browsing experience, track website performance, and analyze user behavior. You can manage cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when visiting.

8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at flexxhanovergym@hotmail.com.



Last Modified October 1, 2024
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